Shipping Policy
1. Overview
At OKCarPart, we are committed to providing fast, reliable, and secure worldwide shipping for all automotive parts and accessories. We work with trusted logistics partners to ensure your order arrives safely and on time.
This Shipping Policy explains how we process, ship, and deliver your orders.
2. Order Processing Time
All orders are processed within 3–5 business days (Monday–Friday, excluding holidays) after payment confirmation.
Important notes:
- Orders placed on weekends or holidays will be processed on the next business day
- Some special or heavy-duty auto parts may require additional processing time
- You will receive an email confirmation once your order has been shipped
3. Shipping Methods & Delivery Time
We partner with reliable carriers such as DHL, FedEx, UPS, and regional logistics providers to ensure efficient delivery.
Standard Shipping
- Delivery time: 3–7 business days
- Applies to most automotive parts and accessories
- Full tracking included
Freight Shipping (Large / Heavy Items)
- Delivery time: 5–12 business days
- Used for engines, transmissions, bumpers, body parts, and oversized items
- May require delivery appointment
Express Shipping (Selected Products)
- Delivery time: 1–3 business days
- Available only for certain items
- Additional fees may apply
4. Shipping Destinations
We ship to most countries worldwide, including:
- United States
- Canada
- United Kingdom
- Australia
- Europe and selected international regions
Please note:
- Remote areas may require longer delivery times
- Some large items may not be available for certain destinations due to logistics limitations
5. Shipping Fees
- Free shipping is available on most orders within the United States
- International shipping fees are calculated automatically at checkout based on weight, destination, and shipping method
- Freight shipments may include additional handling or delivery charges
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email.
You can track your shipment through:
- Carrier websites (DHL / FedEx / UPS)
- The tracking link provided in your confirmation email
Tracking updates may take 48–96 hours to appear after shipment.
7. Customs, Duties & Taxes
For international orders:
- Customs duties, import taxes, and other fees may apply depending on your country’s regulations
- These charges are the responsibility of the customer
- OKCarPart is not responsible for delays caused by customs clearance
8. Shipping Delays
While we aim for fast delivery, delays may occur due to:
- Weather conditions
- Customs inspections
- Carrier delays
- Peak season or high order volume
If your order is delayed beyond the estimated timeframe, please contact our support team.
9. Incorrect Shipping Address
Please ensure your shipping address is accurate before placing an order.
We are not responsible for:
- Delays or losses caused by incorrect or incomplete addresses
- Additional costs for reshipping due to address errors
If you notice an error, please contact us immediately before shipment.
10. Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact us within 7 days of delivery
- Provide your order number and relevant photos (if applicable)
- We will work with the carrier to provide a replacement or solution
11. Contact Us
If you have any questions regarding shipping, please contact us:
Email: [email protected]
Website: https://okcarpart.com